Managed Service provider

Deliver more services, with less effort

Accelerate your growth, automate your processes, and streamline every customer interaction. ZaveIT provides MSPs with speed, control, and powerful automation to thrive in a competitive market.

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Adopt a single platform for all of your commerce activities

ZaveIT connects your product and services catalog, ordering, and billing to a modern self-service portal, giving your customers complete control while automating everything behind the scenes

Built for Managed Service Providers

ZaveIT empowers you to scale your MSP business with structure, streamlined workflows, and powerful automation. Gain complete control over your service portfolio, unlock upselling opportunities, simplify billing, and drive more sales through a unique customer portal.

Self-service as a unique sales channel

Give your customers self-service access to buy new services, and manage renewals instantly—no waiting, no back-and-forth. Reduce your team’s workload, and unlock new upsell opportunities.

Automate everything

Eliminate repetitive manual tasks like provisioning, license handling, and renewals. ZaveIT automates the full service lifecycle—freeing up your team’s time and boosting capacity without adding headcount.

Simplified billing & contract management

Fully automate billing cycles and contract renewals. Ensure accuracy, minimize overhead, and boost profitability.

Scale your business

Handle thousands of customers, products, and services with ease. ZaveIT’s structured workflows and automated provisioning allow you to scale faster, with less effort and reduced overhead.

Spend time on customers,  not admin

With ZaveIT, small renewals and changes no longer require manual intervention. Our platform enables your team to focus on customer relationships instead of getting bogged down by day-to-day administration.

Improve customer experience

Give your customer a modern, self-service portal where they can place orders, manage subscriptions, and track deliveries—all without contacting support. Faster service, happier customers.

Boost efficiency

Automate repetitive admin tasks like provisioning, renewals, and billing. Save up to 45 minutes per transaction and let your team focus on delivering value.

Improve customer experience

Give your customer a modern, self-service portal where they can place orders, manage subscriptions, and track deliveries—all without contacting support. Faster service, happier customers.

SUPPORT

Frequently asked questions

Everything you need to know about

How does ZaveIT help MSPs streamline service delivery?

ZaveIT centralizes your catalog of services and workflows, automating recurring tasks like provisioning, billing, and renewals. This reduces manual work, cuts delivery time, and frees your team to focus on high-value service and growth.

How does ZaveIT support recurring revenue models?

ZaveIT’s platform natively handles subscriptions, renewals, usage-based billing, and bundled offerings — giving MSPs flexibility to structure and grow recurring revenue with predictable workflows and minimal manual intervention.

Can ZaveIT help us scale without hiring more staff?

Yes. By enabling self-service through the Customer Portal, automation starts at the customer level. Ordering, provisioning, pricing, and renewals are handled automatically through ZaveIT Core, reducing operational overhead and allowing you to serve more customers with the same team — or grow without adding proportional headcount.

How does ZaveIT help MSPs save time in daily operations?

Automation in ZaveIT starts in the Customer Portal. When a customer places an order, the process continues automatically through ordering, provisioning, and — if needed — purchasing from distributors. This removes manual handoffs, emails, and re-entry of data, allowing MSPs to save time on every order while maintaining control and accuracy.

How does ZaveIT help improve the customer experience?

Through self-service portals, automated ordering, transparent pricing, and centralized management, customers can easily order, manage, and view their services — which increases satisfaction and loyalty while reducing support friction.

Can ZaveIT integrate with our existing systems

Yes. ZaveIT is built to integrate with your distributors, CRM, ERP systems, and other tools via APIs and connectors — ensuring your core business systems stay in sync without double entry.

How do we manage pricing and discounting across customers?

ZaveIT gives you flexible pricing rules and customer-specific pricing options, enabling tailored offers per customer or partner — without needing manual overrides or inconsistent spreadsheets.

How do I get started?

Every MSP has unique workflows and priorities. Reach out to us, and we’ll help you set up a test environment to explore how ZaveIT can work for your business — or schedule a personalized demo to see it in action.

Want to learn more?

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Add-ons modules

Powerful modules for every need

Our comprehensive suite of modules work together seamlessly to provide everything you need to run and grow your IT business.

ZaveIT Core

Unlock the power the ZaveIT core can do for your business to scale and increase sales.

Partner Portal

Enhance collaboration and efficiency across multi-tier partner networks and departments.

Customer portal

Self-service portal for your customers to buy more products and services, view documentation, etc.

Training

Educate customers and team members with customizable training content.

Webshop

Complete e-commerce solution for selling products directly to your customers.

Ticketing

Simplify customer support with an easy-to-use ticketing solution. Or integrate your existing system.

Integrations

Connect to distributors, CRM, ERP, and other business systems.

Delivery management

Streamline your service delivery process from planning to execution with real-time tracking.

Embedded Web

Embed products and services directly into websites for a seamless shopping experience.

Backup management

Designed to work with any enterprise-grade backup software.

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Deliver more services, with less effort

Adopt a single platform for all of your commerce activities