SERVICE CATALOG MANAGEMENT

Build, sell and deliver IT services with less manual work

One structured catalogue connecting your products, services, sales channels, customer portal, delivery workflows and partners.

When services are unclear, growth slows down

When services live in spreadsheets, documents and disconnected systems, sales teams repeat themselves, customers can't see what's on offer, and delivery teams work from unclear orders.

Information moves manually between systems - and growth slows down.
THE Solution

One catalog. Multiple sales channels. Automated delivery.

ZavelT turns your catalog from a static document into the operational foundation for how your MSP packages, sells and delivers - connected to distributors, pricing, portals and workflows.

WHAT YOU GET

Six capabilities, one connected platform

REPEATABLE REVENUE

Structured services & bundles

Package your own services with licenses, support and recurring fees into offerings that are easy to sell.

LESS MANUAL work

Distributor product sync

Our comprehensive suite of modules work together seamlessly to provide everything you need to run and grow your IT business.

MORE SELF-SERVICE REVENUE

Customer-facing channels

Publish to a customer portal, webshop or embedded experience so customers can browse and order themselves.

FASTER, CLEANER DELIVERY

Automated order & delivery

Each catalogue item triggers the right workflow, owners and tasks when an order is placed.

FEWER INTERNAL HANDOFFS

One source of truth

Sales, finance, operations and support share the same definition of what's sold and how it's delivered.

CHANNEL GROWTH, MULTI-TENANT

Partner & reseller access

Share a controlled view of the catalog with partners, with tier-based pricing and permissions.

BEFORE & AFTER

The shift from manual to structured

HOW IT WORKS

From service catalog to delivered cloud service

For MSPs and IT resellers, a service catalog should do more than describe what you sell. With ZaveIT, it becomes the foundation for selling, ordering, delivering and improving cloud and IT services with less manual work.

Build
Create cloud services, IT service packages, bundles and managed offerings.
Connect
Link services to distributor data, pricing, customer access and internal workflows.
Publish
Make your catalogue available through the customer portal, embedded on the web, or via partner channels.
Sell
Let customers, sales teams and partners order from one branded catalogue.
Deliver
Trigger workflows, assign owners, create tasks and keep deliveries moving.
Improve
Refine services using one shared structure instead of scattered documents.
WHO IT'S FOR

Built for MSPs and IT resellers

Designed for IT businesses ready to modernise how they sell and deliver - especially those juggling distributors, packaged services and partner channels.

Sell both products and services
Combine cloud services, hardware, licenses and managed services in one structured catalog.
Work with multiple distributors
‍Bring distributor products and pricing into one place and prepare them for sale.
Package managed services
‍Create clear service bundles that are easier to sell, repeat and scale.
Want to cut manual order handling
‍Automate order flows, delivery steps and internal handovers.
Manage partners or resellers
‍Give partners access to the right services, catalogs and sales channels.
Grow recurring revenue
‍Make it easier to sell subscriptions, managed services and repeatable offerings.

“With ZaveIT, we’ve gained the structure and scalability we were missing. It lets us focus more on sales and customer relationships, and far less on manual tasks and operations. ”
- Anders Brækken, Sales Director, nLogic

Success stories

Don’t  just take our word for it

How nLogic transitioned from product sales to offer unique services with ZaveIT.
SUPPORT

Frequently asked questions

Everything you need to know about the Service Catalogue Management
What is service catalogue management for MSPs?
Service catalogue management for MSPs is the process of structuring, organising, and publishing all IT services, products and bundles that a managed service provider offers. It turns scattered spreadsheets and documents into a single digital catalogue that connects to sales channels, customer portals and delivery workflows.
How does a service catalogue improve MSP sales?
A service catalogue improves MSP sales by giving prospects and customers instant clarity on what's available, how it's priced and what they get. Sales teams can quote faster, customers can self-serve, and partner channels get a controlled, branded view of every offering.
Why do MSPs need a service catalogue?
MSPs need a service catalogue to package offerings clearly, speed up sales, reduce manual order handling and give customers a modern way to browse and buy. Without one, teams waste time explaining services by hand, and orders move slowly between disconnected systems.
What should be included in an MSP service catalogue?
An MSP service catalogue should include managed services, product bundles, software licenses, hardware subscriptions, support tiers, onboarding packages and clear pricing. Each item should define scope, recurring vs project-based delivery and any dependencies.
How is a service catalogue different from a product list?
A product list is a static inventory. A service catalogue describes how services are packaged, priced, sold and delivered. It includes workflows, sales channels, customer portals and partner permissions — turning a list into a connected business engine.
What is the fastest way to build an MSP service catalogue?
The fastest way is to use a purpose-built service catalogue platform that connects to your existing distributors, templates your common bundles and publishes directly to a customer portal or webshop. This avoids months of manual setup and automatically keeps data synchronised.
How does a customer benefit from a self-service catalogue?
Customers benefit from 24/7 access to current offerings, transparent pricing, instant ordering and clear delivery timelines. They no longer need to email for quotes or wait for sales responses, which improves satisfaction and shortens the buying cycle.
How do I get started?
Reach out to us, and we’ll either walk you through the platform or set you up with a test account so you can explore it on your own.